Established training curriculum and standard operating procedures for a distributed sales network. Developed role-based training organized by function, delivered both synchronously and on-demand through the company portal. Created content progression from onboarding through subject matter expertise.
A growing real estate investment company needed to scale their distributed sales network while maintaining consistent service quality. Team members worked remotely across multiple time zones with varying experience levels.
Designed a blended learning approach combining synchronous training sessions with on-demand modules accessible through the company portal. Created clear content progression paths from initial onboarding through advanced subject matter expertise. Leveraged AI tools to augment training development and delivery capabilities.
Enabled consistent training delivery across multiple time zones. Leveraged technology as workforce multiplier to accomplish training objectives with limited startup resources.
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